
Parcel Singulator
Home Parcel Singulator Induct & Singulate up to 10,000 Parcels Per Hour With a Compact
Custom Parcel Sorting Systems. Engineered for Real Operations.
Welcome to our Frequently Asked Questions (FAQ) page. We’ve compiled answers to some of the most frequently asked questions about selecting, installing and maintaining these systems in a warehouse or distribution center. Whether you are considering investment or solving current refining system problems or upgrading existing systems, we can provide detailed solutions and you can find valuable information here. Remember, if you have a question that isn’t answered on this page, please feel free to contact us directly.
This FAQ is designed to answer the most common questions that logistics companies, e-commerce operators, and warehouse integrators encounter when planning automated sorting projects.
We are a professional manufacturer of automated sorting equipment, including cross-belt sorters, high-density belt sorters, stacking wall systems, wheel sorters, and production line solutions. All equipment is manufactured in our own factory and undergoes strict quality control.
Yes. We focus on project-based automation services, rather than standardized, off-the-shelf equipment. Each solution is designed based on package characteristics, cargo requirements, counter layout, and operational objectives.
To prepare an accurate proposal, we typically need the following information:
Package size and weight range
Required throughput (packages/hour)
Number of sorting destinations
Available site layout or drawings
Software integration requirements (WMS/ERP)
The more detailed the information, the more precise the system design will be.
Select your required freight volume, type, and budget:
Cross-belt sorter: Best suited for high-speed, large-volume operations
Narrow-belt sorter: Suitable for medium-speed, high-performance sorting operations
Pick-to-light system: Suitable for order consolidation and picking.
Wheel sorter: Suitable for handling large, irregularly shaped packages.
Our engineers will help you evaluate the best solution for your application.
Our sorting system is designed to handle packages of varying sizes and weights within a specified design range, ensuring stable and accurate operation.
Yes. Our control system supports integration with customers' WMS, ERP, or other management software through standard interfaces or custom APIs.
Yes. We provide system logic design, control configuration, and debugging support to ensure smooth system operation and accurate data communication.
The delivery time depends on the project size and degree of customization. Typically, production begins a few weeks after technical confirmation. A detailed production schedule will be provided during the planning phase.
A brand-new conveyor and automation system can significantly improve productivity and efficiency in several ways. Firstly, it simplifies the movement of goods within a warehouse or logistics center, reducing manual handling and saving time and effort. This significantly increases your throughput, allowing you to process more orders in less time. The CSL process includes 3D modeling and goods simulation, which can demonstrate in real-time how quickly the proposed system moves and handles goods.
Automation systems also improve accuracy and reduce errors, such as during picking or sorting processes, thereby reducing the time and cost required to rectify mistakes. Furthermore, automation helps optimize space utilization, for example, by enabling efficient multi-level operations layouts, potentially saving on equipment costs or delaying the need for additional equipment.
In addition, the data collected by the automation system can further optimize your operations and identify potential bottlenecks or inefficiencies, providing valuable insights.
Please see how our customer TIMCO describes how their conveyor system improved their productivity and efficiency.
Yes, we provide:
This ensures that the system operates efficiently after installation.
Yes. We have extensive experience supporting international projects and provide remote support, documentation, and on-site assistance when required.
We provide a standard warranty for our equipment. During the warranty period, technical support and necessary replacement parts are provided according to the agreement.
Yes. We provide recommended spare parts lists and long-term spare parts supply to support stable system operation.
We provide long-term technical support, including troubleshooting, system optimization advice, and software assistance.
Yes. Our systems are exported to multiple regions worldwide, supporting international logistics and e-commerce projects.
Payment terms are typically based on project agreements. Common arrangements include a deposit before production and balance payment before shipment.
Simply contact us and share your project requirements. Our engineering team will review your needs and provide a customized sorting solution proposal.
Every sorting project is unique. If you have additional questions or are not sure which solution fits your needs, please contact us. Our engineers are ready to support your project.
Our system evaluations cover a wide range of areas:
E-commerce logistics centers
Express parcel sorting centers
Logistics product centers
Warehouse automation projects
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